THE CHALLENGE
“Airline customer loyalty driven by service, not price.”
Currently, when a passengers’ flight is canceled or delayed, there is no seamless way for them to get a voucher. The passenger has to contact the airline call center or fill out a form giving a thorough explanation of what happened. At this point, often times the passenger is frustrated waiting for a customer service representative to determine whether there is a viable reason to disburse a voucher and at what amount.
Furthermore, the voucher must be mailed or emailed to the displeased customer. By the time the voucher reaches it’s destination, the passengers’ loyalty has already decreased and they have made a post about their experience on social media and are planning their next business trip with another company.
KEY ISSUES
- No easy way to claim a voucher after your flight has been canceled or delayed.
- Complaints about airline service were up 70% in April 2017 from the previous year.
- Negative customer experience will devalue your brand perception.
THE SOLUTION
Our software is designed to restore the travelers emotional connection to your airline. When you implement TrustaBit into your environment, users can be compensated immediately based on set business criteria. The voucher will be sent to the customers email address when flights are delayed or canceled; eliminating the requirement to contact the airline call centers or completing a claim form. This will give you the opportunity to make things right with your customers, increase brand loyalty and secure future trips.
BENEFITS
- Increases your brand perception and loyalty with consumers.
- Reduces customer service direct and indirect costs.
- Lower your churn rate while increasing revenue.
- Generate custom emails based on consumer behavior through marketing automation.
- Use smart contracts and Blockchain technology to automatically email customers vouchers
FEATURES
Trust
Your customers will begin to trust that your company will make things right with them quickly, easily and securely.Smart Contracts
Smart contracts will reduce the costs associated with call center operations.
Secure
TrustaBit uses a private blockchain where all participants know that transactions can be detected and traced by auditors.
STATS
- On average, every day more than 8 million people fly.
- 68% will remain loyal to a program that offers the most rewards.
- 27% of airline revenue comes from business class customer alone.
- Millennials are the most frequent business travelers of any generation taking 7.4 business trips last year.
- Millennials are also more likely to spend extra money on flight upgrades and perks.
- 97% will post their experience on social media.
Team
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Saritta Hines Holding over 13 years of experience in data analytics, Saritta Hines is a trusted leader at bridging strategic business initiatives with expert IT implementation.Saritta has successfully spearheaded projects in the tech world for industry leaders including Cymer, Allergan, Bank of Montreal, Novartis and Dow Agrosciences. Her expertise brings technical innovation and business teams together to transform the customer experience. Saritta is at the forefront of improving operational efficiency and testing new use cases through the use of blockchain technology. As the head of TrustaBit, Saritta has established a key utility for businesses to streamline the delivery of products and services to customers through smart contracts. |
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Deborah Crowe Deborah is a seasoned technology entrepreneur having cofounded and exited a successful mobile messaging business in New Zealand.Deborah is now applying her strategic planning, business management and coaching skills to TrustaBit as part of the exec team. Her curiosity is sparked by anything leading edge – be it thought leadership, technical innovations or personal development trends. She most recently served as co-founder of a digital business intelligence platform for money laundering compliance. She is the founder of Love and Care Limited, advocating for and supporting business as a vehicle for creating opportunities, employment and products or services that enhance the lives of all. |
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Sheletha Drew Sheletha Drew is a Senior Corporate Tax Analyst and has been a Georgia licensed Certified Public Accountant (CPA) for 15 years. She started her career with KPMG working in the domestic income tax group. She specializes in U.S. domestic income taxation and has served large U.S. corporate taxpayers in various industries including Banking, Manufacturing, Casino Gaming to name a few. Her experience entails federal and state income tax compliance for U.S. corporate and pass-thru entities. She is a blockchain technology enthusiast and is passionate about helping entrepreneurs in the technology sector meet their U.S. income tax reporting requirements. |
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Harsh Ajmera With an experience of more than 8 years, Harsh has been wearing different hats. From Social Media to Full stack coder, from DevOps to Blockchain Developer he has been enjoying all the technical and strategical aspects of Product Development. Hyperledger, Etheruem, Angular, Python, MongoDb, Docker falls in his daily work routine. Believes in delivering value and continuous learning. |
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Praveen Goswami Web designer, Tech enabler and work with various tech stacks like Laravel & Angular. Trying to unlock new technologies and explore immense potential of the same in the real world Applications. Earlier he has worked in Media conglomerate – The Times Group for more than 5 years and was part of various domain like SAP, Operations and Supply chain management to name a few. |
Roadmap
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Q3 2018
Launch TAB protocol web application.
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Q4 2018
Add specialized sales team.
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Q2 2019
Add 3 enterprise airline accounts.
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Q3 2019
Explore parametric insurance viability.
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Q4 2019
Launch TAB protocol mobile app.
Go/No Go parametric insurance module.
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Q1 2020
Integrate voucher system with 10 vendors.
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Q3 2020
Add 3 additional enterprise airline accounts.
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Q4 2020
Integrate voucher system with 20 additional vendors.
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Q2 2021
Integrate voucher system with 30 additional vendors.
Hire additional support staff.
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Q4 2021
Add 9 additional enterprise airline accounts.
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Q1 2022
Integrate voucher system with 40 additional vendors.
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Q4 2022
Add 36 additional enterprise airline accounts.
White Paper
Investment Info | |
Accepting | ETH, BTC, USD |
Token Info | |
Country | USA |
Hardcap | $2,000,000 |
Softcap | $107,000 |
Token | TAB |
Platform | Ethereum |
Type | ERC20 |
Token Price | 1 TAB = $0.25 |
Token Count | 2,000,000 |
Schedule | |
Pre-Sale Start Date | 2018-May-25 |
Pre-Sale End Date | 2018-October-25 |
Crowd Sale Start Date | 2018-November-05 |
Crowd Sale End Date | 2019-January-05 |
TrustaBit - Blockchain for Delayed Flights(TAB)
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